Specially woven to catch excess fluid Size 70cm x 90cm Delivery New Zealand All orders for NZ delivery will not be charged freight, we will take care of this cost for you! Delivery to any destination in New Zealand will be by courier and although we aim to deliver your parcel as fast as possible please allow business days for your parcel to arrive.
When your goods are dispatched from our warehouse you will receive an email notifying you your purchase is on its way. This email will also contain a tracking number.
Our courier deliveries require a signature. Although we aim to get your parcel to you as fast as possible, please allow business days for your parcel to arrive. Please allow an extra day if you live in a rural zone.
The Genie has enabled me to lie down beside him, resettle him, and then close the doors behind me, as I sneak back to my own bed knowing he is safe should he wake again. In a cot, I had to remove him and place him in bed with me.
Delivery costs are applied to the order prior to the order being submitted, the costs will be in NZD. We use DHL Express to dispatch all international orders. Duty, taxes and VAT differ between countries, for further information please contact your local customs office. All orders are charged in New Zealand dollars. The price advertised might not be the same price charged to the credit card account due to exchange rate fluctuations.
If you are not completely satisfied with any product, we will gladly refund or exchange for another size or colour - just return to the below address within 30 days of purchase, in its original condition.
Include your packing slip and a brief note explaining the return, then send to Swanndri NZ Returns Woolston Christchurch All Swanndri garments are closely scrutinised prior to dispatch to ensure the highest standard of quality.
Should you receive a product that you believe to have a manufacturing defect, please contact us to arrange free return delivery of the item in question. New Zealand contact is Australia contact number is 1 Or you can email your return request to info swanndri.
We have a customer support team who monitor these emails throughout the day Monday to Friday. Once the product is returned, we undertake an evaluation process confirming the manufacturing defect.
If the defect is confirmed your product will be replaced or you will be fully refunded. In the case of international orders, we will reimburse freight costs once the item has been evaluated and deemed defective. Normal wear and tear is not considered a manufacturing defect. The Nitty Gritty Garments sent back for return must be in the same condition as sent out, with tags attached.
Returns are accepted for 30 days from dispatch of parcel. Refunds are paid in the manner in which the payment was accepted credit card, cheque, direct debit, TT etc. Refunds will be processed within 5 working days from receipt back into our warehouse.
Postage to return the parcel to us is at your own cost, however if you have asked for an exchange of an item, we will send the replacement item to you free of charge. Garments purchased in our Swanndri Store, from a Swanndri Stockist, or from another website, must be returned to that same store or company. Complete the Swanndri look.
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